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Understanding our Process for Aerial Lift Equipment Repair


Our Process

At Northern Ohio Equipment Services, we have decades of experience and understand the intricacies of repairing aerial lift equipment, including boom lifts, scissor lifts, forklifts, and telehandlers (aka telescopic handlers, teleporters, reach forklifts, boom lifts, lulls or cherry pickers). Aerial lifts are crucial for various industries, facilitating efficient and safe access to elevated work areas. However, like any machinery, these lifts require regular maintenance and occasional repairs to ensure optimal performance and safety. The following steps outline our process for troubleshooting and repairing all types of industrial lift equipment. 


Step 1: Understanding Aerial Lift Equipment

We begin by consulting with our customers and getting to know their specific type and model of aerial lift equipment. We are given brief overviews of their functionalities, applications, and common components by their users (our customers). This step is essential before delving into the repair process.


Step 2: Common Aerial Lift Issues

Once we understand the issue, we can get to work. A work order is prepared for the technician, which will highlight the problems that aerial lift equipment may encounter, ranging from hydraulic system malfunctions to electrical issues. As a team, we discuss how these issues can impact performance, safety, and overall productivity.


Step 3: Diagnostic Procedures

Next, we outline the diagnostic steps involved in identifying problems with aerial lift equipment. This may include visual inspections, functional tests, and the use of diagnostic tools. Emphasis is given to the importance of a systematic approach to pinpoint the root cause of the issues.


Step 4: Aerial Lift Repair Process

The repair technician goes through a step-by-step process of repairing any of the common aerial lift problems. This step should cover tasks such as disassembly, part replacement, and reassembly. Insights into safety precautions, specialized tools required, and best practices are considered for efficient repairs.


Step 5: Preventive Maintenance

We implement and suggest preventive maintenance to extend the lifespan of the aerial lift equipment we service. A recommended schedule is provided, if desired, for routine inspections, lubrication, and other preventive measures. Regular maintenance prevents costly repairs and minimizes downtime.


Step 6: Safety Considerations

Safety considerations are crucial when it comes to working on aerial lift equipment. We review and implement safety protocols, which includes the proper and safe use of the equipment, and whether current methods are creating unnecessary risk to the boom lift (or scissor lift, etc.) operator. In this way, both our technicians and the regular operator on our customers' side are encouraged to prioritize safety throughout the repair process.


Step 7: Training and Certification

Training and certification for individuals involved in aerial lift repair is also paramount. We discuss and offer relevant courses, certifications, and ongoing professional development opportunities to stay abreast of industry advancements.


Step 8: Expert Tips and Tricks

Our team will share insights and tips from other experienced technicians in the field. These can include shortcuts, troubleshooting strategies, and lessons learned from real-world repair scenarios.



Regular maintenance and proper repair procedures cannot be overstated. This tried and true practice ensures the longevity and safety of aerial lift equipment. There is no issue we haven't heard of. Most of the time, the issue boils down to a lack of preventive maintenance of the equipment we serve. We also encourage that you stay informed about industry best practices, and seek professional assistance when needed.


By following these steps, individuals and professionals will be better equipped to handle the repair and maintenance of aerial lift equipment, contributing to a safer and more efficient work environment. Contact us to schedule a service repair appointment by clicking here! 

We service all types of aerial lift equipment...including JLG, Genie, Lull, MEC Parts, Skyjack, Skytrack, Snorkel, and more. Drop us a line to inquire! 330-725-9933

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